Welcome to Window-Eyes 6.1 Contact Information End User License Agreement 1: Introducing Window-Eyes 1.1: Welcome to Window-Eyes 1.2: System Requirements 1.3: Window-Eyes Features 1.4: Package Contents 1.5: Getting Technical Support 1.6: How to Use this Manual 1.7: Protecting Your Investment 2: Installing Window-Eyes 2.1: A Bit About Synthesizers 2.2: Quick Install 2.3: Custom Install 2.4: Window-Eyes and the Start Menu 2.5: Installation Tips 2.6: Advanced Install Options 2.7: Uninstalling Window-Eyes 3: An Overview of Window-Eyes 3.1: Where is Window-Eyes? 3.2: The Window-Eyes Voice Control Panel 3.3: Colors, Video Cards, and Highlight Tracking 3.4: Getting Help 3.5: Error Reporting 4: Speaking of Windows 4.1: Where Windows and Window-Eyes Meet 4.2: What it Looks Like 4.3: How it Works 4.4: The Windows Layout 4.5: The Dialog Box, the Property Sheet, and the Message Box 4.6: The Windows Display Screen 4.7: Some MS Windows Keyboard Commands 5: Globally Speaking 5.1: The Basics 5.2: How it Works 5.3: Global Versus Local Settings 5.4: The Rest of the Global Menu 6: Setting Up the Voices 6.1: The Basics 6.2: How it Works 6.3: Changing the Screen, Keyboard, and Mouse Voices 6.4: Determining How Window-Eyes Reads Punctuation 6.5: The Rest of the Screen Menu 6.6: The Rest of the Keyboard Menu 6.7: The Rest of the Mouse Menu 6.8: Verbosity Settings 7: Speech Environments 7.1: The Basics 7.2: How it Works 7.3: Saving SET files 7.4: Opening SET files Manually 7.5: Supporting Associations 7.6: Keeping Track of Window-Eyes Active Files 7.7: Closing Associations 7.8: Converting Your SET files to Text and Back 7.9: Changing Synthesizers 7.10: Changing Braille Displays 7.11: Window-Eyes and User Profiles 7.12: Running Window-Eyes in the System Tray 7.13: Startup Options and Fast User Switching 7.14: Editing Dictionaries 7.15: Loading and Reloading Factory SET files 7.16: Exiting Window-Eyes 8: Introducing Window-Eyes Hot Keys 8.1: The Basics 8.2: How it Works 8.3: Reading Characters, Words, Lines, Sentences, and Paragraphs 8.4: Autodetect Cursor 8.5: Reading from the Perspective of the Mouse Pointer 8.6: Assigning Your Own Hot Keys 8.7: Handling Duplicate Hot Key Definitions 8.8: Which Keys Work 8.9: Reading Parts of a Window 8.10: Identifying the Mouse Pointer 8.11: The Redraw Hot Key 8.12: The Bypass Hot Key 8.13: Reading User and Hyperactive Windows 8.14: Reading Text Up To and After the Cursor 8.15: Reading a Full Document Nonstop 8.16: Reading Nonstandard Controls 8.17: Reading the System Tray 8.18: Time and Date 8.19: Field Name and Data 8.20: Speaking the Application Status Line 8.21: Adjusting Voice Parameters on the Fly 8.22: Speaking Progress Bars and Scroll Bars 8.23: Battery Level 8.24: The Key Describer 9: Reading with Cursoring Keys 9.1: The Basics 9.2: How it Works 9.3: Practical Applications 9.4: The Cursoring Key Definitions 9.5: Cursor Delay 9.6: A Cursoring Key Bonus 9.7: Cursoring Keys in Standard Controls 10: Reading the Screen with the Mouse 10.1: The Basics 10.2: Moving the Mouse Pointer by Textual Units 10.3: The Mouse Directional Movement Keys 10.4: Moving by Windows Logical Units 10.5: Routing the Pointer and the Cursor 10.6: Restricting Pointer Movement 10.7: Finding Things on the Screen 10.8: Using the Physical Mouse 10.9: The WE Cursor or the Mouse 11: Performing Mouse Functions with Window-Eyes Hot Keys 11.1: The Basics 11.2: Single and Double Click Hot Keys 11.3: Moving the Mouse by Windows Controls 11.4: Mouse Toggle Hot Keys 11.5: Mouse Drag and Drop 11.6: Route Mouse to Window 12: Setting Up and Using the User Windows 12.1: The Basics 12.2: How it Works 12.3: Selecting and Adjusting the Current User Window 12.4: Using the Mouse Pointer to Set Window Coordinates 12.5: The Offset 12.6: Window Logic 12.7: Confining Your Reading to the User Window 12.8: The Status of the User Window 12.9: Getting User Window Status Reports 12.10: Reading User Windows 12.11: Show User Window Outline 13: Video attributes and Highlights 13.1: The Basics 13.2: How it Works 13.3: Detecting New Video Attributes 13.4: Highlight Tracking 13.5: The Window Definition Menu 13.6: Cursor and Mouse ANSI/Attribute 14: Hyperactive Windows 14.1: The Basics 14.2: How it Works 14.3: The Hyperactive Window Definition Dialog Box 14.4: Window and Command Precedence 14.5: Turning Hyperactive Windows On and Off 14.6: Troubleshooting Hyperactive Windows 15: Float Windows 15.1: The Basics 15.2: How it Works 15.3: The Float Window Setup Screen 15.4: Setting the Position 15.5: Automatic Adjustment of Float Windows 15.6: Some Practical Examples 16: Pronunciation Dictionaries and More About the File Menu 16.1: The Basics 16.2: How it Works 16.3: The Word Exception Dictionary 16.4: The Key Label Dictionary 16.5: The Character Dictionary 16.6: The Graphic Dictionary 16.7: The Color Dictionary 16.8: Mouse Pointer Descriptions 16.9: Clearing the Currently Loaded Dictionary 16.10: The Bubble Up Effect 17: The General Menu 17.1: The Basics 17.2: How it Works 17.3: Turning the Voice, Braille, Hot Keys, and Cursoring Keys Off and On 17.4: Setting the Highlight Track Status 17.5: Tracking the Contents of Cells in a Spreadsheet 17.6: Include User Window with Box 17.7: Highlighted Text 17.8: Turning Pronunciation Dictionaries On and Off 17.9: Allow Speak Windows In Edit Boxes 17.10: Cursor Delay 17.11: Trigger Delay 17.12: Space Threshold 17.13: The Case of the Corrupted Screen 17.14: Auto Speak Tooltips and Flashing Applications 17.15: Browse Mode 18: The Braille Menu 18.1: Scrolling Options 18.2: Control Information 18.3: Dot Patterns 18.4: Translation Tables 18.5: Hot Keys 18.6: Options 18.7: Graphics 18.8: Apply Braille Settings to All Programs 18.9: Braille Window 19: Working with the Internet 19.1: What is Browse Mode? 19.2: Access Keys 19.3: Acronyms/Abbreviations 19.4: Flash 19.5: Forms 19.6: Headings 19.7: Languages 19.8: Links and onClicks 19.9: Lists 19.10: Longdesc 19.11: Objects 19.12: Paragraphs 19.13: Quotes/Blockquotes 19.14: Tables 19.15: More Navigation Options 19.16: More Verbosity Options 19.17: Web Developers 20: Working with Microsoft Word 20.1: The Microsoft Word DOM 20.2: Columns 20.3: Fields 20.4: Headers/Footers/Page Numbers 20.5: Pictures/Objects 20.6: References 20.7: Revisions 20.8: Sections 20.9: Spelling and Grammar 20.10: Tables 20.11: Forms 20.12: More Word Options 20.13: More Verbosity Options 20.14: Document Specific Settings 21: Working with Microsoft Excel 21.1: The Microsoft Excel DOM 21.2: Cells 21.3: Charts/Objects 21.4: Headers and Totals 21.5: Monitor Cells 21.6: More Excel Options 21.7: More Verbosity Options 21.8: Document Specific Settings 22: Working with Microsoft PowerPoint 22.1: The Microsoft PowerPoint DOM 22.2: Navigation 22.3: Playback/Slide-Show 22.4: Verbosity Options 23: Working with Microsoft Outlook and Outlook Express 23.1: Microsoft Outlook Calendar 23.2: E-mail Appendix A.1: Hot Keys - Quick Reference Guide A.2: Hot Key Definitions A.3: Keyboard Layouts Appendix B.1: The Voice Control Panel B.2: File B.3: Screen B.4: Keyboard B.5: Mouse B.6: Hot Keys B.7: Cursoring B.8: General B.9: Braille B.10: Verbosity B.11: Global B.12: Help Appendix C.1: Speech Synthesizers C.2: Accent SA / Artic Transport C.3: Apollo I and II External C.4: Audapter (Serial Only) C.5: Blazie Synthesizers including Braille 'N Speak C.6: DECtalk Access32 (Window-Eyes) C.7: DECtalk Access32 C.8: DECtalk Express/USB C.9: Echo PC and Echo GP C.10: Keynote Gold SA C.11: LiteTalk and DoubleTalk LT (Serial Only) C.12: SMP C.13: Speak-Out (Serial Only) C.14: Speech Application Program Interface (SAPI 4 & 5) C.15: Triple Talk PCI/USB C.16: ViaVoice C.17: Virtual (Citrix MetaFrame) C.18: Virtual (Microsoft RDP) Appendix D.1: Braille Displays Appendix E.1: Application Specific E.2: Adobe Acrobat E.3: Citrix MetaFrame XP E.4: Microsoft Terminal Services and Windows XP Professional Remote Desktop Appendix F.1: Miscellaneous F.2: Reading Command Prompts in Windows F.3: SET2TEXT and TEXT2SET UtilitiesWelcome to Window-Eyes 6.1 Welcome to the Window-Eyes manual, the number one place for documentation about all Window-Eyes features and functions. This version of the Window-Eyes manual is written in the Windows Help format, providing an easy to access table of contents in a navigation pane along the left hand side of the manual window, and the documentation relating to each help topic in a pane on the right hand side of the manual window. The actual text of the manual is provided in a window that supports Browse Mode, meaning that all Browse Mode navigation keys (such as P and SHIFT-P for next and previous paragraph, L and SHIFT-L for next and previous link, etc.) can be used to make navigating the manual text a painless process. The most important key to remember when using this version of the Window-Eyes manual is the same key you pressed to read this information: F6. F6 (that's Function Key 6) toggles between the navigation pane (where the table of contents is located) and the manual content (the information you're reading right now). When you're in the navigation pane, press F6 to access the content. When you're in the content pane, press F6 to access the navigation pane. Selecting a Section to Read To select a section of the manual to read, arrow down through the items in the table of contents, and press ENTER to load that topic into the content pane. Focus will still be in the navigation pane after you press ENTER, so you will need to then press F6 to focus the content. Once you're in the content pane, you can read through the section of the manual that you selected. To get back to the table of contents in the navigation pane, press F6. Arrow down to the next topic you want to read, press ENTER, then F6 to access the content. Press F6 again to get back to the table of contents. Other Navigation Options You may notice links at the beginning of each manual section that say, "Return to the previous page," "Return to the beginning of this User's guide," and "Continue to the next page." These links let you access each section of the manual consecutively, meaning that if you want to read section after section, you can do so without pressing F6 to access the table of contents. Instead, use the Continue link to move forward one section, or the Return link to move backward one section. You can also use the Return link to bring you back to this help information. Navigation Tabs Along with the table of contents, the navigation pane offers two additional tabs: Index, and Search. The Index tab contains an edit box, and a list of terms that you can TAB between. Index terms, or keywords, are a words that are associated with a specific topic. You can use the edit box to enter a specific term that you're interested in, and the results will show up in the list. Alternatively, you can use the list by itself to browse through all available terms. Once you have found a term that you are interested in, press ENTER to open that section in the content pane. Since focus is still in the navigation pane, you will need to press F6 to access the content pane. When you're done reading through the content, you can press F6 to place focus back in the Index term list. The Search tab contains an edit box, an operator button, a list topics button, a display button, a list containing search results, and three check boxes for modifying search options. The simple concept of searching through the Window-Eyes manual goes like this: enter a word or phrase in the search edit box, press ENTER, then tab 4 times to the results list. The results list works just like the index terms list and the table of contents, meaning that you must press ENTER on the search result to open the information in the content tab, and then press F6 to read the content information in Browse Mode. Press F6 again to return to the search results list. To search for topics that contain a specific word, search for that word alone. For example, to find topics that contain the word verbosity, enter verbosity in the search edit box, and press ENTER. To search for topics that contain multiple words, enter multiple words separated by spaces. For example, to find topics that contain the words mouse and click, enter mouse space click, and press ENTER. To search for topics that contain a specific phrase, enter the phrase surrounded by quotes. For example, to find topics that contain the phrase Braille output, enter open quote Braille output close quote, and press ENTER. Advanced Search Options If you check the Search previous results check box, you can restrict searches to previous results. For example, if you searched for the phrase Braille output, received a number of results, and then wanted to search through those results for the word activates, you would check the Search previous results check box, enter the words activates in the search edit box, and press ENTER. If you uncheck the Match similar words check box, the search function will only search for the word you entered, and no other derivatives will be included. For example, with Match similar words unchecked, searching for the word activate will only yield results that contain the word activate. With Match similar words checked, however, searching for the word activate will yield results containing the words activate, activated, activates, etc. If you check the Search titles only check box, search results will be restricted to section names; the section content will not be searched. Navigation Hot Keys The following navigation hot keys can make maneuvering through the Window-Eyes manual quick and easy: F6 - Toggles between the navigation pane, and the content pane ALT-Period - Navigates to the next page in a section, or if at the end of a section, navigates to the beginning of the next section. ALT-Comma - Navigates to the previous page in a section, or if at the beginning of a section, navigates to the end of the previous section. ALT-C - Selects the Table of Contents tab in the navigation pane ALT-N - Selects the Index tab in the navigation pane ALT-S - Selects the Search tab in the navigation pane For information on all the keys you can use while in Browse Mode, refer to Section 19: Working with the Internet. One final note about the Windows Help version of the Window-Eyes manual is that it remembers. If you close the Window-Eyes manual with the Table of Contents tab selected in the navigation pane, the Table of Contents will be the selected tab in the navigation pane when you next open the Window-Eyes manual. If, however, you close the Window-Eyes manual with the Search tab selected in the navigation pane, the next time you open the Window-Eyes manual, the Search tab will be selected in the navigation pane. If you open the Window-Eyes manual, and are unable to locate the Table of Contents, chances are the manual was closed with one of the other navigation tabs selected. As mentioned above, pressing ALT-C will select the Table of Contents tab, regardless of which tab is selected when the manual is opened. Not only do you now have the knowledge to navigate the Window-Eyes manual, but also any other application manual that also uses the Windows Help format. The navigation pane (including the table of contents, the index, and the search options) and the content pane are usually always found in most Windows Help documentation, and the keys used to move through content in Browse mode provide a consistent way to read through all of the help text.Contact Information GW Micro, Inc. 725 Airport North Office Park Fort Wayne, IN 46825 Phone: 260-489-3671 FAX: 260-489-2608 WWW: www.gwmicro.com FTP: ftp.gwmicro.com E-MAIL: support@gwmicro.com End User License Agreement GW Micro, Inc. End User License Agreement This End-User License Agreement (“EULA”) is a legal agreement between you and GW MICRO, INC. (“GW MICRO”), an Indiana corporation. This EULA governs your use of the Window-Eyes™ software that you have purchased. The Window-Eyes™ software and digital content are sometimes referred to herein as the “Licensed Materials.” This EULA may not, in any part, be copied, photo-copied, reproduced, translated, or be reduced to any electronic medium or machine-readable form or other alternative format without prior written consent from GW MICRO, Inc. License warranty restrictions and information for the agreed on number of users based on the latest invoice for the serial number supplied on this media, referred to herein as the AUTHORIZED LICENSE COUNT, subsists in one of the following license paragraphs: 1a. SINGLE USER LICENSE. GW MICRO is granting you a single license in the Licensed Materials. You may install the Licensed Materials on as many machines as you need so long as you are the sole user of the Licensed Materials. Installation for use, or use, of the Licensed Materials by any person or entity other than you constitutes a violation of this EULA. The license granted hereunder is a personal, non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation. 1b. SITE LICENSE. GW MICRO is granting you an AUTHORIZED LICENSE COUNT site license in the Licensed Materials. You may install the Licensed Materials on as many machines as you need so long as only the AUTHORIZED LICENSE COUNT of individuals are authorized to use the Licensed Materials. In the event that you install the Licensed Materials on multiple machines, all such machines must be located at the same site. In the case of colleges, universities, learning/tutorial institutions and companies with multiple locations, this site license is only valid for only one campus and/or location. Additional site licenses must be obtained in order to install the Licensed Materials at multiple locations. Installation of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. Use of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. The license granted hereunder is a non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation. 1c. AGENCY LICENSE. GW MICRO is granting you an agency license in the Licensed Materials. You may install the Licensed Materials on as many machines as you need so long as only the AUTHORIZED LICENSE COUNT of individuals are authorized to use the Licensed Materials. Additional licenses must be obtained in order for more than the AUTHORIZED LICENSE COUNT of users to use the Licensed Materials. Installation of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. Use of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. The license granted hereunder is a non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation. 1d. WIDE AREA NETWORK LICENSE. GW MICRO is granting you a Wide Area Network license in the Licensed Materials. The AUTHORIZED LICENSE COUNT of users are authorized to use the Licensed Materials, but you may only install the Licensed Materials on one server computer in one location. Additional licenses must be obtained in order for more than the AUTHORIZED LICENSE COUNT of users to use the Licensed Materials. Installation of the Licensed Materials on more than one computer server constitutes a violation of this EULA. Use of the Licensed Materials for use by more than the AUTHORIZED LICENSE COUNT of users constitutes a violation of this EULA. The license granted hereunder is a non-exclusive and non-transferable license, with no right to grant sublicenses, to use the Licensed Materials in accordance with the terms and conditions of this EULA. This license will not expire so long as you comply with the terms of this EULA. The Licensed Materials include computer software and include associated media, printed materials and "on-line" or electronic documentation. 2. SOFTWARE PROTECTION. The Licensed Materials are the property of GW MICRO and contain confidential information and trade secrets of GW MICRO. You agree to use the Licensed Materials only as provided in this EULA and agree not to make the Licensed Materials available to any third party without the prior written consent of GW MICRO. You may not rent, lease, sublicense, loan, resell for profit, distribute or otherwise disseminate the Licensed Materials. You may not reverse engineer, decompile, or disassemble the Licensed Materials. You are permitted to make one copy of the Licensed Materials for back-up purposes only; any other copy or copies of the Licensed Materials are strictly unauthorized without the prior written consent of GW MICRO. Although Window-Eyes is not copy protected in the United States (other countries may apply), a unique serial number has been assigned to your copy of Window-Eyes and has been registered in your name. You agree to visit http://www.gwmicro.com/upgrade, or call GW MICRO at 260-489-3671, and register your copy of the Licensed Materials as soon as possible. This EULA shall not apply to any copy of the Licensed Materials which is or becomes part of the public domain through no fault of your own. 3. SUPPORT AND SOFTWARE UPDATES. GW MICRO is under no obligation to provide product support (“Support”) for the Licensed Materials, or to provide you with updates, bug fixes, builds or error corrections ("Software Updates"). Any decision to provide you with Support and/or Software Updates shall be made at the sole discretion of GW MICRO. In the event GW MICRO chooses to provide you with such Support and/or Software Updates, such Support and/or Software Updates shall be considered part of the Licensed Materials for all purposes hereunder. 4. LIMITED WARRANTY; ALL OTHER WARRANTIES DISCLAIMED. GW MICRO warrants that the original software media are free from defects in material and workmanship, assuming use is in accordance with the designed and/or intended use of the Licensed Materials, for a period of 30 days from the date of purchase. If a defect occurs during this period, you may return your copy of the software media to GW Micro, Inc., along with a dated proof of purchase. Upon receipt of such proof of purchase GW MIRCRO will replace the Licensed Materials free of charge. YOU AGREE THAT YOU ARE INSTALLING AND USING THE LICENSED MATERIALS AT YOUR OWN RISK. EXCEPT FOR THE 30-DAY LIMITED WARRANTY PROVIDED HEREIN, THE LICENSED MATERIALS ARE PROVIDED BY GW MICRO “AS-IS” AND WITHOUT ANY OTHER WARRANTY. GW MICRO EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. IN THE EVENT THAT SUPPORT AND/OR SOFTWARE UPDATES ARE PROVIDED BY GW MICRO, SUCH SUPPORT AND/OR SOFTWARE UPDATES SHALL NOT CREATE ANY WARRANTY, TERM OR CONDITION RELATING TO THE LICENSED MATERIALS. IN THE EVENT THAT THE LICENSED MATERIALS ARE DEFECTIVE, YOU AGREE TO ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIRS AND/OR CORRECTIONS. THIS WARRANTY DISCLAIMER SECTION DOES NOT APPLY TO YOU IF YOU RESIDE IN A JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. 5. EXPIRATION AND TERMINATION. The rights granted to you to use the Licensed Materials are conditioned on your continued possession of the Licensed Materials and your continued right to use the Licensed Materials that you have purchased. Your rights to use the Licensed Materials shall expire immediately, without notice from GW MICRO, in the event that you violate any of the terms and conditions of this EULA. Upon termination of this EULA, you agree to destroy the Licensed Materials and otherwise render your copy of the Licensed Materials unusable. The obligations of this EULA shall survive the termination of this Agreement and shall apply to the Licensed Materials regardless of its incorporation by you into any other programs not provided by GW MICRO. 6. OWNERSHIP AND COPYRIGHT. All rights, title to and intellectual property rights in the Licensed Materials and any related documents shall remain owned and/or controlled exclusively by GW MICRO. GW MICRO reserves all rights in the Licensed Materials not specifically granted to you under this EULA. YOU ACKNOWLEDGE THAT GW MICRO MAY PURSUE CIVIL AND CRIMINAL PENALTIES FOR THE UNAUTHORIZED REPRODUCTION AND/OR DISTRIBUTION OF THE LICENSED MATERIALS. 7. ASSIGNMENT. Your rights under this EULA may not be assigned by you without receiving prior written approval from GW MICRO. GW MICRO may freely assign this EULA, in which case this EULA shall be binding upon the assignee of GW MICRO. 8. LIMITATION OF LIABILITY. GW MICRO SHALL NOT BE LIABLE FOR ANY LOSS, INJURY OR DAMAGE, EITHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, ARISING OUT OF ANY INJURY, LOSS, DAMAGE OR OTHER LIABILITY OF ANY KIND OR NATURE SUSTAINED BY, INCURRED BY, ASSESSED, ASSERTED AGAINST, OR IMPOSED UPON YOU OR ANY OTHER PERSON OR ENTITY, ARISING OUT OF, IN CONNECTION WITH OR RESULTING FROM THE PRODUCTION, USE OR SALE OF THE LICENSED MATERIALS. YOU SHALL DEFEND AND HOLD GW MICRO HARMLESS FROM AND AGAINST ANY AND ALL LIABILITIES, DAMAGES, COSTS, EXPENSES OR LOSSES ARISING OUT OF YOUR USE OF THE LICENSED MATERIALS, YOUR NEGLIGENCE, VIOLATION OF LAWS OR REGULATIONS, AND/OR YOUR BREACH OF ANY PROVISION OF THIS EULA. UNDER NO CIRCUMSTANCES SHALL THE LIABILITY OF GW MICRO EXCEED THE AMOUNT PAID BY YOU FOR THE LICENSED MATERIALS. NEITHER GW MICRO NOR ANY OF ITS EMPLOYEES, MAKES ANY WARRANTY, EXPRESS OR IMPLIED, OR ASSUMES ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY DATA, APPARATUS, PRODUCT, OR PROCESS DISCLOSED, OR REPRESENTS THAT ITS USE WOULD NOT INFRINGE PRIVATELY OWNED RIGHTS. 9. GOVERNING LAW; WAIVER OF TRIAL BY JURY. This EULA shall be governed by the internal laws of the State of Indiana, without giving effect to the principles of conflict of laws. You consent to the exclusive jurisdiction and venue of the state courts sitting in Allen County, Indiana, and/or the federal courts in the Northern District of Indiana to resolve any disputes arising under this EULA. You hereby waive all rights and/or entitlement to trial by jury in connection with any dispute that arises out of or relates in any way to this EULA or the Licensed Materials. 10. General. This EULA constitutes the entire agreement between you and GW MICRO and supersedes all prior or contemporaneous agreements or understandings, whether oral or written. The failure or delay of GW MICRO to exercise any of its rights under this EULA or upon any breach of this EULA shall not be deemed a waiver of those rights or of the breach. This Agreement may be amended or modified by GW Micro, Inc. without notification. GW Micro, Inc. is not responsible for any typographic errors or interpretation errors of this EULA or any other information created and/or maintained by GW MICRO. If any provision of this EULA is held to be invalid or unenforceable by any court or other authority, that provision will be enforced to the maximum extent permissible and such invalidity or unenforceability shall not affect the validity or enforceability of any other provision contained in this EULA. (c) 2007 GW Micro, Inc. - All Rights Reserved1: Introducing Window-Eyes This Section of the Window-Eyes manual provides you with the nuts and bolts of the Window-Eyes packaging. You will also learn how to contact our technical support department, as well as how to set up Windows to work the best with Window-Eyes. Section 1.1: Welcome to Window-Eyes Section 1.2: System Requirements Section 1.3: Window-Eyes Features Section 1.4: Package Contents Section 1.5: Getting Technical Support Section 1.6: How to Use this Manual Section 1.7: Protecting Your Investment 1.1: Welcome to Window-Eyes Congratulations on your purchase of Window-Eyes, a screen reading program which allows access to Microsoft Windows and compatible applications through synthesized speech output and refreshable Braille displays. Window-Eyes is designed for computer users at all levels - beginner to advanced. GW Micro has listened to screen-reader users and incorporated many of their suggestions into Window-Eyes. The result? A wide variety of speech features and the flexibility needed for running many of today's most advanced Windows applications. Window-Eyes is an application program that monitors the activities of other application programs and reports textual information to speech synthesizers designed to receive text from screen readers. Window-Eyes monitors keyboard, screen, and Windows activities and acts on information it needs, such as screen text changes, opening and closing windows, the appearance of dialog boxes, changes in focus, the pressing of its own hot keys, etc. - all the while allowing other applications to run normally. Your application program - spreadsheet, word processor, whatever - does not even know Window-Eyes is running. What does Window-Eyes look for as it does this monitoring? That depends on what you, the computer user, ask it to look for - characters or words, whole numbers or individual numerals as you type them, cursor keys and function keys as you press them, information on the screen, changes in color attributes as they occur, pop-up boxes - and much more. Window-Eyes processes this information and sends it as electronic text to your speech synthesizer software for conversion into audible speech. Dozens of Window-Eyes settings and functions, which can be saved and recalled automatically, allow you to operate application programs interactively and without pause. For example, while creating a document in your word processor, Window-Eyes announces the letters you type, reads the dialog boxes that appear, and reads menu items as you move from one to another, all without your needing to press extra keys or enter any special mode. Window-Eyes lets you correct words your speech synthesizer mispronounces, and even lets you decide through character dictionaries how to pronounce individual characters such as punctuation marks and ANSI graphic characters. GW Micro has strived to find the ideal combination of flexibility and automaticity. That's just a fancy way of saying that we want you, our customer, to have a screen reader that is adaptable to your specific needs and likes, and yet work automatically enough for you to focus attention on your application program, not so much on operating the screen reader. After all, the purpose for having a screen reader in the first place is to gain access to computers, not to use computers to operate the screen reader. 1.2: System Requirements In order to install and run Window-Eyes successfully, you need to have at least the following: * Windows 2000, Windows 2000 Server, Windows XP Home, Windows XP Professional, Windows XP Media Center, Windows Server 2003, or Windows Vista (all 32-bit versions, including Vista Ultimate, Vista Home Premium, Vista Home Basic, Vista Business, and Vista Enterprise are supported). * The system requirements for Window-Eyes should match, or exceed, those of the recommended Operating System specifications where Window-Eyes will be installed. For information on recommended Operating System specifications, please refer to http://www.microsoft.com.* Additional Recommendations: * For software speech, a multi-channel sound card, such as the Sound Blaster Audigy or Sound Blaster Live, is strongly recommended (Note that increased RAM will assist in the performance of software speech). * Allow 10 MB hard-drive space for each additional Eloquence language installed * Requirements may vary depending on your system configuration and applications installed. 1.3: Window-Eyes Features Here is a summary list of Window-Eyes features: General: * Compatible with Windows 2000, Windows 2000 Server, Windows XP Home, Windows XP Professional, Windows XP Media Center, Windows Server 2003, and Windows Vista (all 32-bit versions, including Vista Ultimate, Vista Home Premium, Vista Home Basic, Vista Business, and Vista Enterprise are supported). * Support for multiple user profiles either on a stand alone machine, or across a network * Support for remote access with Citrix MetaFrame, Microsoft Terminal Services, and Windows XP Professional Remote Desktop * Full support (including unrivaled 100% text accuracy) for Microsoft Word 2000, Word XP, Word 2003, and Word 2007 * Full support for Microsoft Excel 2000, Excel XP, Excel 2003, and Excel 2007 * Full support for Microsoft PowerPoint 2000, PowerPoint XP, PowerPoint 2003, and PowerPoint 2007 * Quick access to on the fly voice settings * Beginner, Intermediate, and Advanced Menu Settings * Support for a wide variety of speech synthesizers and Braille displays. * Adobe Acrobat PDF support, including access to bookmarks and secure PDF documents * Breakthrough support for Macromedia Flash * Full command prompt support * Fast, reliable, accurate, W3C compliant Internet access with Internet Explorer and Mozilla Firefox * Error Reporting feature to help developers increase "Rock Solid" performance and responsiveness * No need to learn or use complicated scripting * Label controls, reclassify controls, and obtain control information on the fly * Revolutionary Color Dictionary that provides names for every color * Ability to read last known tool tip and last flashing application (for knowing when an application has changed in the background) * Extremely easy to configure to personal taste * Run Window-Eyes in the System Tray * Full support for Microsoft Active Accessibility (MSAA) * Exception dictionaries for altering the way words, graphics, key-labels, characters, mouse pointers, and colors are pronounced * A Read to End feature for reading nonstop from the beginning to the end of a document * A WE cursor for reviewing the screen without disturbing the windows cursor or mouse pointer * Standard look, feel, and intuitive operations of the Windows environment * Flexible verbosity settings for hearing exactly what you want to hear * Several hundred factory hot keys at your disposal for reading desired information * 46 cursoring keys which allow speech to be added to normal application keystrokes * 50 user windows for reading/monitoring specified areas * 26 hyperactive windows for monitoring specified areas * Easy-to-use Window-Eyes manual presented in a tutorial format * Eloquence, Microsoft Speech, and DECTalk Access 32 text-to-speech engines included free of charge * Easy to use talking install * Automatic labeling of graphics * Extensive information for standard Windows controls such as tree views and list views * No need to re-install to add a synthesizer or Braille display * A Key Describer mode that offers beginner users the comfort of examining keyboard keys without typing unwanted characters. * Application Help feature offers comprehensive information about applications and their components Mouse: * Full keyboard access for moving the mouse pointer without having to use a physical mouse * Automatically reads mouse pointers as they change * Automatically reads information under the mouse as it is moved * Extensive search capabilities * Mouse pointer dictionary Voice Configuration: * Set up the speech rate, pitch, tone, volume and punctuation independently for screen, keyboard, and mouse * Capitalization alert for proofing capitalization errors * Format alert for proofing spacing errors * Numbers can be spoken as digits or full numbers * Keyboard can be used to speak characters or words, or disabled for silent typing * Allows speech to be silenced with the press of a key Braille Displays: * All major displays are supported * Pre-defined Braille display keys for optimal performance * Display key presses can easily be configured through a user friendly dialog * Several factory Braille tables for 6 and 8 dot Braille * Two user definable Braille tables for maximum flexibility * Full support for all attributes * Visual Braille window for visually displaying the information represented on the Braille display * Switch to any Braille display at any time * Full control over how and what information is presented on the display * Enhanced spacing modes for exact representation of screen information * Bluetooth support for compatible displays 1.4: Package Contents Please take a moment to inventory the contents of the Window-Eyes package. It should include: * 1 Window-Eyes CD containing installation components, an electronic version of this manual in PDF, MP3, and HTML formats. The Window-Eyes tutorial is also included in MP3 format. * Print Installation Guide * Braille Installation Guide and Hot key Quick Reference Guide Now would be a good time to register your copy of Window-Eyes. Registering with GW Micro is your only way of being assured technical support from factory staff should you ever need our help. In addition, we will use your registration information to keep you informed about upgrades and new products. You may register online by visiting http://www.gwmicro.com/upgrade, and entering your serial number in the appropriate place. If your record is not found, you will be prompted to enter your registration information. Upon receiving your registration information, our sales department will update our records. You may also access this feature through the Window-Eyes Help menu, and selecting the upgrade option. If you do not have Internet access, you may call us at 260-489-3671 to register. Thank you for taking the time to register your purchase. Also, please notify us if you change your address. Note that copies of the Window-Eyes manual in print or Braille can be purchased for an additional price. 1.5: Getting Technical Support Free and unlimited technical support on the current production version from factory-trained professionals is available over the telephone on non-holiday weekdays 9:00 a.m. - 5:00 p.m., Eastern Standard Time. Call 260-489-3671. Our e-mail address is support@gwmicro.com. You also have the option of subscribing to the GW-INFO list via email. This list is for all GW Micro related questions. If you own a GW Micro product or are considering it, this list is an excellent resource. Several hundred users are already subscribed to this list. This list is run by GW Micro, and every message is read by the support staff. If necessary a response is posted answering the specific questions. Other users who are anxious to help may also reply to posts. You may even choose to reply to posts yourself, providing your own expertise to any question asked. If you have access to e-mail, you should strongly consider this resource. To subscribe to GW-INFO, send an e-mail message to listserv@gwmicro.com. Leave the subject blank, and type "join gw-info, your email address" in the body (without the quotes, but note that the comma is required). For example, "join gw-info, myemail@abc.com" Soon after you send your message, you will receive a confirmation. Reply to that confirmation (with no modification) and you will become a member of the largest public network of Window-Eyes users, always eager and willing to answer any questions you may have. Now you can send and receive messages to gw-info@gwmicro.com. When you send a message to gw-info@gwmicro.com it will automatically be sent to all the other list members. Although we encourage all users to help each other with questions and problems, you can take comfort in knowing that the GW-Info list is constantly monitored by GW Micro employees. GW Micro also offers a read-only email list, GW-NEWS, for announcements and important information about GW Micro and GW Micro products. Only GW Micro employees are allowed to post to the GW-NEWS list, so the traffic is substantially less than that of GW-INFO. To subscribe to GW-NEWS, send an e-mail message to listserv@gwmicro.com. Leave the subject blank, and type "join gw-news, your email address" in the body (without the quotes, but note that the comma is required). For example, "join gw-news, myemail@abc.com" Soon after you send your message, you will receive a confirmation. Reply to that confirmation (with no modification). You can also subscribe and unsubscribe from both GW-INFO and GW-NEWS on the GW Micro website. Go to http://www.gwmicro.com/support/email_lists and look for GW-INFO & GW-NEWS for more information. When you call or email for technical support, you may be asked for your Window-Eyes serial number. To obtain this number: 1. Press CTRL-BACKSLASH to display the Window-Eyes Control Panel. 2. Press the ALT key to activate the menu bar and then press "H" for Help. 3. Press "A" for About Window-Eyes. This will display the version number and the serial number of your copy of Window-Eyes. 4. Press ESCAPE twice to exit the Window-Eyes Voice Control Panel. Many of Window-Eyes' features, some of the most basic and some of the most advanced, are the result of input from the GW Micro customer community, and that can include you. GW Micro is never completely happy until Window-Eyes features are made as flexible and adjustable as they can be, in order to satisfy the widely varying needs of our customers. Call or write us with your comments and suggestions. 1.6: How to Use this Manual Everything you need to know in order to add powerful and easy-to-use voice features to MS Windows is contained within this Window-Eyes manual. It is divided into several sections and appendices. For the benefit of those reading this manual from audio cassette tape, we have made every attempt to organize the guide in narrative, rather than some cataloged form such as alphabetical order. However, no computer software works in narrative form, so some skipping around and repeat listening to the guide may be necessary if the information presented here does not meet your learning or user needs after your first reading. Section Two tells you how to install Window-Eyes to your PC system, using the installation program supplied on the Window-Eyes program CD-ROM. Section Three gives you a rundown of Window-Eyes features and functions. If you are new to MS Windows, you will definitely find this section indispensable. Though no manual for a Windows-based software product can hope to serve as a comprehensive training program for the MS Windows operating system, Section Three does tell you the bare essentials of Windows controls and gives you a few basics for using Window-Eyes to locate and operate these controls efficiently and effectively. Section Four introduces you to some basics of operating Window-Eyes. After reading Sections Three and Four, new users might find the tape tutorial useful. It talks you through the entire process, from installing Window-Eyes, to using Windows accessories and Windows applications. The tutorial will not only help you understand Window-Eyes; it will also help in understanding Windows in general. The rest of the sections explain the technical and practical workings of Window-Eyes, starting with techniques for reviewing the screen, and moving slowly to more advanced levels. Window-Eyes is under constant development and sometimes changes occur or new features are added before new manuals can be printed and recorded. So please be sure to read the Window-Eyes Read Me file. Simply choose the Read Me option from the Window-Eyes group in the Start Menu, or the Window-Eyes help menu. This will automatically display the current Read Me file. 1.7: Protecting Your Investment Before exploring Window-Eyes any further, please store the original Window-Eyes CD in a clean, dry place, not too hot or cold. Please remember that CDs are not indestructible. Be very careful when handling any CD. A single scratch mark could permanently damage the CD.2: Installing Window-Eyes This Section of the Window-Eyes manual provides you with the Window-Eyes installation process. 2.1: A Bit About Synthesizers 2.2: Quick Install 2.3: Custom Install 2.4: Window-Eyes and the Start Menu 2.5: Installation Tips 2.6: Advanced Install Options 2.7: Uninstalling Window-Eyes Installing Window-Eyes can be a simple and pain-free process if you follow the instructions provided in this manual. On the Window-Eyes CD is an easy-to-use installation program that will walk you through the install process, step by step. If you have the Windows CD autorun feature enabled (which is normally enabled by default), the installation program will startup automatically when the Window-Eyes CD is inserted in your CD-ROM drive. For information on turning autorun on, please consult your Microsoft Windows manual. As an added bonus, if you have a compatible sound card installed, you have the option of choosing the "Install With Speech" from the install menu. This will cause the installation program to speak the install to you through a temporary copy of Window-Eyes. This allows the install to be used without sighted assistance. How does the installation program speak? Your Window-Eyes CD comes with a free copy of the DECtalk Access 32 text-to-speech software synthesizer. When the "Install With Speech" starts, it immediately launches a temporary copy of Window-Eyes from the CD. Window-Eyes itself is actually speaking the installation program using the DECtalk Access 32 synthesizer. The "Install With Speech" is also smart enough to detect if another copy of Window-Eyes is currently running. If this is the case, the temporary copy of Window-Eyes will not be launched. If you are using a screen reader other than Window-Eyes, the installation program will not detect this and still launch the temporary copy of Window-Eyes. If you put the Window-Eyes installation CD in the drive and the installation program doesn't start after waiting one minute (which will be the case if the autorun feature is disabled) you will need to start the installation program manually. If the install did not start automatically after waiting 60 seconds from inserting the Window-Eyes CD, do the following: 1. Press CTRL-ESC to bring up the Start Menu 2. Type an 'R' for the Run option 3. Type "D:\SETUP" and press ENTER. If D: is not your CD ROM drive letter, replace the "D" with your actual CD ROM drive letter. The installation program will then begin. If the installation program does not begin after placing the CD in your CD-ROM drive, or after starting the installation manually, then please contact our technical support department at 260-489-3671 for troubleshooting tips. When the installation program starts, you will hear a recorded voice informing you of the different installation options. They are as follows: S = Install With Speech W = Install Without Speech T = Play Tutorial M = Play Manual R = Replay Verbal Message X = Exit Let's take a look at what each of these options entails. S = Install With Speech Selecting this option will launch a temporary copy of Window-Eyes, using DECtalk Access 32, to speak the rest of the install program. W = Install Without Speech Selecting this option will cause the installation program to continue without running the temporary copy of Window-Eyes. T = Play Tutorial Selecting this option will cause the installation program to launch an MP3 file containing the reading of the Window-Eyes Tutorial. Note that the installation program itself will exit. When the tutorial is complete, you will need to re-run the Window-Eyes installation to install the product. M = Play Manual Selecting this option will cause the installation program to launch an Internet Browser window displaying an index of the Window-Eyes manual sections in MP3 format. You will need a screen reader to read this index. You can select any section you wish in order to listen to that particular part of the Window-Eyes manual. Note that the installation program itself will exit. When the manual is complete, you will need to re-run the Window-Eyes installation to install the product. R = Replay Verbal Message Selecting this option will cause the initial recorded voice file to be replayed so that you can hear any information that you may have missed during the first playing. X = Exit Selecting this option will exit the installation program. Please note: Under Windows XP and greater, if the audio service is not running, Window-Eyes will start it automatically. If the audio service start up type is not set to automatic, Window-Eyes will adjust that setting as well (meaning, from that point on, the audio service will start up automatically when the machine starts). This procedure is completed when the initial welcome install dialog comes up. If you do not want this change to be permanent, you will have to set it for manual or disabled after the install has completed. 2.1: A Bit About Synthesizers Window-Eyes works with your speech synthesizer and its software to make a total speech-access system. Window-Eyes supports many different models of voice synthesizers. As stated above, the installation program for Window-Eyes uses the DECtalk Access 32 speech synthesizer. Unless you tell the installation program otherwise, your newly installed copy of Window-Eyes will default to using DECtalk Access 32. If, however, you are planning on using a different speech synthesizer that requires its own software, you will have to install the software according to the instructions that came with the synthesizer. At any of the installation dialogs you can press the TAB key to move between all the options in the current dialog or SHIFT-TAB to move backwards through all the options. If you are on a button, pressing the ENTER key will act on that button. If you are on a check box, pressing the SPACE BAR will toggle between selecting and unselecting the option. If you are on a radio button, pressing the UP or DOWN ARROWS will deselect the current option and select the new option. If you are in a list box or combo box, pressing the UP or DOWN ARROW will move you through the list of available options. Selecting Cancel at any of the dialogs will display a dialog asking if you are sure you wish to abort the installation. If you select the YES option from that dialog, the installation program will abort. If you select NO from that dialog, you will be returned back to the original dialog you were in before selecting the Cancel button. Most dialogs offer a "Back" and "Next" button. If you select the "Back" option, the previous dialog will be displayed again. This is nice if you change your mind and wish to change something in a previous dialog. If you select the "Next" button your settings for the current dialog will be accepted and the next dialog will be displayed. 2.2: Quick Install If you elected to install Window-Eyes without voice output, or elected to install Window-Eyes with voice output (and have since rebooted), the installation program will prompt you with a dialog asking if you want to use the quick install. If you choose the quick install by selecting the YES button in the Quick Install dialog the following will happen. 1. The User Information dialog will be displayed. You will need to type your name in the "Name" field and a company name if applicable in the "Company" field. Press the TAB key to move from option to option. Notice you may tab to the Serial Number field but you can not modify the serial number. This number has been registered to you at the factory. When you have typed your name and/or company, press TAB to move to the Next button and press ENTER. The installation will begin copying all the necessary files to your hard drive. 2. Once all necessary files have been copied to your hard drive, Window-Eyes will determine whether or not you are running the latest version of Microsoft Word. If you do not have Microsoft Word installed, or if you do have Microsoft Word installed with the latest service packs and patches, the Window-Eyes install will not prompt you with any information. If, however, you have Microsoft Word installed, but do not have the latest service packs or patches installed, Window-Eyes will prompt you with the following: "The version of Microsoft Word installed does not appear to have the latest updates, service packs, or hot fixes applied. You must make sure that all available service packs, updates, and hot fixes are installed before using Window-Eyes with Microsoft Word. Please visit http://www.gwmicro.com/support/office for additional information." If you receive this dialog during the installation, you will need to visit http://office.microsoft.com to download and install all available updates. 3. When all components have been installed, the "Setup Complete" dialog will be displayed. If you chose to install without voice output, you will have three buttons to choose from: "Restart Computer Now," "Restart Computer Later," and "Cancel." It is strongly suggested you accept the "Restart Computer Now" button as your newly installed copy of Window-Eyes will probably not function until you restart your computer. Only select the "Restart Computer Later" button if you do not plan on using your newly installed copy of Window-Eyes until after you restart your computer at a later time. If you chose to install with voice output, you will receive a different dialog allowing you to continue booting without having to restart. The following settings have been chosen for you automatically by choosing the quick installation: * Window-Eyes is installed in the default program files location (See Section 3.1 for more information on the location of default files). * The ASCII version of the Window-Eyes manual is installed in the Manual directory of the Window-Eyes program file directory. * The latest SET files for all applications in your current operating system have been selected and installed. * Window-Eyes has been set to load at the login screen (if one exists), and at the desktop after login. * If your system has a compatible sound card then the DECtalk Access 32 text-to-speech engine has been installed. * If your system has a compatible sound card, Window-Eyes has been configured for the DECtalk Access 32 text-to-speech engine. * If you do not have a compatible sound card, Window-Eyes will be configured for the synthesizer you selected during the quick install. * By default, no Braille display has been selected. You can easily change the Braille display and speech synthesizer selection at any time. * The Window-Eyes menu level has been set to beginner. * CTRL-ALT-W has been setup as a shortcut key. * A Window-Eyes group has been added to the Start menu under Programs 2.3: Custom Install If you do not choose the quick install by selecting the NO button in the Quick Install dialog, the following will happen. 1. The User Information dialog will be displayed. You will need to type your name in the "Name" field and a company name if applicable in the "Company" field. Press the TAB key to move from option to option. Notice you may tab to the Serial Number field but you can not modify the serial number. This number has been registered to you at the factory. When you have typed your name and/or company, press TAB to move to the Next button and press ENTER. 2. The Choose Destination dialog will be displayed. This allows you to select the directory you wish to install Window-Eyes into. By default this will be "C:\Program Files\GW Micro\Window-Eyes" if C: is the drive Windows is installed on. If you wish to change this option, tab to the Browse button and press ENTER. This will bring up the Choose Folder dialog. You can either type in the new path manually or use the other options in this dialog. Once you have specified the new location press ENTER on the OK button. This will return you to the Choose Destination dialog but your new location will be displayed. If this is acceptable, TAB to the Next button and press ENTER. 3. The Select Synthesizer dialog will be displayed. There are several options on this dialog but only those options that are relevant to the synthesizer you have selected will be available. By default the DECtalk Access32 (Window-Eyes) synthesizer will be selected. If this is not the synthesizer you wish to use, press the TAB key until you get to the Synthesizer list box. Arrow up and down until you get to your synthesizer. Depending on which synthesizer you select you may or may not have to select more information. So after selecting your synthesizer press TAB to move through the options and change them if necessary. For example, if you select the DECtalk Express and you press TAB you will be in the Ports list box. You would need to tell the installation program what COM port the Express is connected to. Again, several other options may or may not be required depending on your synthesizer. Take the time to TAB between all the options and set them correctly. Refer to Appendix C for a complete description of all synthesizers and options necessary for each. When you have selected all the necessary choices, press ENTER on the Next button. 4. The Software Synthesizer Installation dialog will be displayed. You will be presented with a list of check boxes to select which languages of Eloquence, and the Microsoft Speech Engine you wish to install. Use your TAB and SHIFT-TAB to move through the list, and press the SPACE BAR on the item that you wish to install. If you decide that you want to unselect a language, simply highlight the selected item, and press the SPACE BAR to uncheck it. Once you have selected the languages you wish to install, TAB to the Next button and press ENTER. 5. The Braille Display Selection dialog will be displayed. Using your UP and DOWN ARROW keys, you can select the Braille display that you currently have installed. After selecting your display, press the TAB key to go to the Ports list box. Here you can choose whether your Braille display is attached via a serial port (COM 1 to COM 50), a parallel port (LPT 1 to LPT 4), or USB. After selecting how your Braille display is connected, press ENTER to continue. If you have no Braille display installed, choose none and press ENTER. 6. The SETS Selection dialog will be displayed. This allows you to select which Window-Eyes factory configurations you wish to have installed. You should select all the options for any application you plan on using with Window-Eyes. You should also take care to make sure you install the correct versions for your applications. For example with Microsoft Word there are several versions. You must select the version that matches what you will be using. By default the latest versions of all applications have been selected. You can TAB through all the choices and press the SPACE BAR to select or unselect each option. There is an Unselect All SET Files button. If you press ENTER on this button, all check boxes will be unselected. If you later found you did not select something you should have or you upgrade an application and need the newer SET files you can use the Window-Eyes "Set File Manager" option to later manage the factory SET files for any or all of the applications. After you have made all your selections TAB to the Next button and press ENTER. 7. The Window-Eyes manual dialog will be displayed. This dialog asks if you wish to install the ASCII text version of this users guide in the subdirectory MANUAL off of your WINEYES directory. If you do, select the YES button. If you do not, select the NO button. 8. The Shortcut Key dialog will be display. This dialog allows you to set the shortcut key used to launch Window-Eyes manually. TAB to the Shortcut Hot key field, and press the hot key combination you want to use for launching Window-Eyes manually. By default, the shortcut is CTRL-ALT-W. You can press the DEL key to disable the shortcut feature. Note that only operating system key strokes can be used with this hot key field. Once you have defined the shortcut to be used, press ENTER. 9. The Window-Eyes Startup Selection dialog will be displayed. This dialog offers two check boxes: Run Window-Eyes at the Login Screen, and Run Window-Eyes after Login for all users. If you want Window-Eyes to run both before and after login, check both options. If you do not want to start Window-Eyes automatically, leave both options unchecked. If you only want Window-Eyes to run at the login screen, only check the first option (Run Window-Eyes at the Login Screen), and leave the second option unchecked. Regardless of how you choose to start Window-Eyes, CTRL-ALT-W (or the hot key you have defined) has been set up as a shortcut to launch Window-Eyes. This means if Window-Eyes is not currently running at any point, you can press CTRL-ALT-W (or the hot key you have defined) and Window-Eyes will startup immediately. After choosing the option you want, press ENTER on the Next button. The installation will begin copying all the necessary files to your hard drive. 10. Once all necessary files have been copied to your hard drive, Window-Eyes will determine whether or not you are running the latest version of Microsoft Word. If you do not have Microsoft Word installed, or if you do have Microsoft Word installed with the latest service packs and patches, the Window-Eyes install will not prompt you with any information. If, however, you have Microsoft Word installed, but do not have the latest service packs or patches installed, Window-Eyes will prompt you with the following: "The version of Microsoft Word installed does not appear to have the latest updates, service packs, or hot fixes applied. You must make sure that all available service packs, updates, and hot fixes are installed before using Window-Eyes with Microsoft Word. Please visit http://www.gwmicro.com/support/office for additional information." If you receive this dialog during the installation, you will need to visit http://office.microsoft.com to download and install all available updates. 11. When all components have been installed, the "Setup Complete" dialog will be displayed. If you chose to install without voice output, you will have three buttons to choose from: "Restart Computer Now," "Restart Computer Later," and "Cancel." It is strongly suggested you accept the "Restart Computer Now" button as your newly installed copy of Window-Eyes will probably not function until you restart your computer. Only select the "Restart Computer Later" button if you do not plan on using your newly installed copy of Window-Eyes until after you restart your computer at a later time. If you chose to install with voice output, you will receive a different dialog allowing you to continue booting without having to restart. 2.4: Window-Eyes and the Start Menu Once the installation of Window-Eyes is complete, you can access the Window-Eyes program group from the start menu. * Advanced Options * Video Support Maintenance (Windows 2000/XP/2003 only) * Virtual Channel Maintenance * Readme shortcut * Window-Eyes shortcut * Window-Eyes Manual Each of these items are described in detail below: Advanced Options This pull down menu provides you with two options: Video Support Maintenance, and Virtual Channel Maintenance. Video Support Maintenance - Allows you to enable or disable video support for the local system, a remote Citrix MetaFrame XP session, or a remote Microsoft Terminal Services session. Upon selecting this option, you will be presented with a warning, reminding you that this is an advanced feature, and should only be used by advanced users. Selecting no to the warning will close the dialog, and return you to the desktop. Selecting yes to the warning will present you with four buttons: Enable/Disable Main Video Support - Enables or disables main Window-Eyes video support. Enable/Disable Citrix ICA Video Support - Enables or disables video support for use with Citrix MetaFrame XP. For more information, refer to Appendix E.3. Enable Microsoft RDP Video Support - Enables or disables video support for use with Microsoft Terminal Services. For more information, refer to Appendix E.4. Cancel - Closes the dialog without making any changes. The current state of any of the above options will be reflected by the text of the button. For example, if the main Window-Eyes video support is currently enabled, the Main Video Support button will state, "Disable Main Video Support." If the main Window-Eyes video support is currently disabled, the Main Video Support button will state, "Enable Main Video Support." Note that if the main Window-Eyes video support is disabled, speech will not be available until video support is enabled. Virtual Channel Maintenance - Allows you to enable or disable the Window-Eyes virtual channel for use with a remote Citrix MetaFrame XP session, or a remote Microsoft Terminal Services session. Upon selecting this option, you will be presented with a dialog containing three buttons: Enable/Disable Citrix Virtual Channel Support For Window-Eyes - Enables or disables virtual channel support for a remote Citrix MetaFrame XP session. For more information, refer to Appendix E.3. Enable/Disable Microsoft Virtual Channel Support For Window-Eyes - Enables or disables virtual channel support for a remote Microsoft Terminal Services session. For more information, refer to Appendix E.4. Cancel - Closes the dialog without making any changes. The current state of any of the above options will be reflected by the text of the button. For example, if the virtual channel support for Citrix is currently enabled, the Citrix Virtual Channel Support button will state, "Disable Citrix Virtual Channel Support For Window-Eyes." If the virtual channel support for Citrix is currently disabled, the Citrix Virtual Channel Support button will state, "Enable Citrix Virtual Channel Support For Window-Eyes." Readme Shortcut This is a shortcut to the Window-Eyes readme file. This file contains important information regarding the version of Window-Eyes that is installed. Activating this icon will cause the readme file to be opened by Notepad. You can also access the readme by pressing CTRL-BACKSLASH to bring up the Window-Eyes Voice Control Panel, following by ALT-H for Help, and R for Window-Eyes Readme. Window-Eyes Shortcut This is the program shortcut that is associated with Window-Eyes. If Window-Eyes is not running, activating this icon will cause Window-Eyes to launch. The Window-Eyes installation will also place a copy of the Window-Eyes shortcut on your desktop. Window-Eyes Manual This shortcut will launch the Window-Eyes Manual in Windows Help format. You can also access the manual in this format by pressing CTRL-BACKSLASH to bring up the Window-Eyes Voice Control Panel, followed by ALT-H for Help, and W for Window-Eyes Manual. When the manual opens, in the contents, arrow down to the topic you want to read, press ENTER, followed by F6 to load the topic. Press F6 again to return to the contents. The Window-Eyes Icon This icon, used to visually identify Window-Eyes, is a small 16 pixel by 16 pixel (or 32 pixel by 32 pixel, depending on your start menu icon size) image of an application dialog with a white background, complete with miniature title bar that contains a miniature system icon, and a miniature minimize icon. On the white background sits a small pair of wire rimmed glasses with a pair of bright red lips underneath. This icon can be seen in a number of places including the Window-Eyes program group in the start menu, the system menu on the Window-Eyes title bar, and the Window-Eyes entry on the task bar. 2.5: Installation Tips Colors To maximize the graphic speaking capability of Window-Eyes, we recommend setting your display colors to 32 bit. The following are the general steps to change your color settings: * Open the display control panel * Open the Settings tab in the display control panel * Find the combo box that lists the colors available on your system * Choose 32, and press ENTER Resolution While you are in the area of changing colors, you might want to take a look at your screen size (also known as resolution) too. The screen size setting is located in the same place as the color settings. It is usually a track bar found near the color combo box. This track bar ranges in smallest resolution (640x480 depending on your video adapter and monitor combination) up to the largest resolution (varies depending on your video adapter and monitor combination). You will want, at the very minimum, to have your screen resolution set to 800x600. It may help, however, to increase the resolution to 1024x768. The higher the resolution, the easier it is for Windows to display more items on the screen, thereby allowing Window-Eyes access to more information. Loading Window-Eyes If you opt to install Window-Eyes using the quick install, the Window-Eyes Startup Type will be set to After Startup (All Users). This will allow Window-Eyes to run automatically after your system has loaded. If you choose the custom install, you have the option of loading Window-Eyes in one of two ways, or not at all. You can read more about the Startup Type in Section 7.13. The important thing to remember is that you only have one of these options enabled at a time. 2.6: Advanced Install Options When the initial dialog of the Window-Eyes install is displayed (where you can select to install with speech, without speech, etc.), one button that is not mentioned verbally is the Advanced button. Please note that these options are for advanced users only. If you do not understand the purpose of these utilities, or are not comfortable running them, please call our technical support department for assistance. You will also need to have speech running when you access this dialog; it will not speak automatically. A = Advanced Options Selecting this button will present you with a dialog containing the following options: Y = Synthesizer to Install - Select the synthesizer engine that you want to install from this combo box. You can choose to install any of the following synthesizers: * US English Eloquence 5.0 * UK English Eloquence 5.0 * Castilian Spanish Eloquence 5.0 * Mexican Spanish Eloquence 5.0 * French Eloquence 5.0 * Canadian French Eloquence 5.0 * German Eloquence 5.0 * Italian Eloquence 5.0 * Portuguese Eloquence 5.0 * US English Microsoft For more information on selecting one of these new voices, or for more information on switching between languages, see Section 7.9. I = Install Selected Synthesizer button - Select this option to install the synthesizer currently selected in the Synthesizer to Install combo box. V = Install Window-Eyes Video Support - Select this option to install the main Window-Eyes Video Support system for the Window-Eyes Mobile installs. M = Install Window-Eyes Mobile - Select this option to install Window-Eyes Mobile. Window-Eyes Mobile can be used to install Window-Eyes onto a USB stick, removable drive, or to another directory on your machine. Note that Window-Eyes Video Support must be installed before Window-Eyes Mobile can run. S = Install Network Client With Speech - Select this option to begin the client install with speech. W = Install Network Client Without Speech - Select this option to begin the client install without speech. L = Uninstall All Eloquence 5.0 Synthesizers You may run into an instance where your Eloquence voices are not working as expected. This utility will remove all Eloquence files from your hard drive, and all Eloquence entries from your system's registry. E = Window-Eyes Emergency Removal If you attempt to remove Window-Eyes from the Add/Remove Programs control panel, and are not able to do so, then you can use this utility to remove your Window-Eyes installation. If you have not tried so, please attempt to remove Window-Eyes from the Add/Remove Programs control panel before using this utility. This utility will remove all Window-Eyes files from your hard drive, and all Window-Eyes entries from your system's registry. Again, this utility should only be used as a last resort in the case that the Add/Remove Programs uninstall is not working correctly. Network Installation Prior to attempting a network installation of Window-Eyes you will need to make sure that your network connections are working correctly. The installation process will take place in two steps: The Server Installation In order to have a successful installation of Window-Eyes on the server, you will need to be logged in either as administrator or as a user with administration privileges. After you have successfully logged in, place the Window-Eyes CD in the CD-ROM. Once you are presented with the initial installation dialog, select how you want to run the installation process: with or without speech, custom install (refer to Section 2.3) or quick install (refer to Section 2.2). Once Window-Eyes is installed, you will need to make sure that the Window-Eyes folder hierarchy is shared with appropriate restrictions. For maximum security, we recommend the following folder settings: * Window-Eyes Program Folder - Read Only Access * Window-Eyes User Folder - Read Only Access * Individual User Folders - Read/Write Access Depending on the operating system you are working with, you should be able to assign permissions to specific user folders for specific users. For more information on the default location of Window-Eyes files, refer to Section 3.1. The Client Installation Once you have successfully completed the server installation of Window-Eyes, proceed to the client machine to perform the client installation. In order to successfully complete the client installation, you must be logged into the client machine as either administrator or as a user with administrator privileges. Before you begin the Window-Eyes client installation, you will need to make sure that the path to the Window-Eyes server installation has been mapped to a local drive on the client machine. For example, map the server path (\\server\wineyes) to local drive s for the client installation. The mapped drive must remain constant to ensure Window-Eyes is available for use at all times, and for any Window-Eyes user. You may, however, change the mapped drive letter between client machines. Once you have verified that you are logged in as either administrator or as a user with administrator privileges, and have verified that the path to the server installation of Window-Eyes has been mapped to a driver letter, place the Window-Eyes CD in the CD-ROM. When the initial installation dialog appears, either TAB to the Advanced button and press ENTER, or press ALT-A to access the advanced setup options dialog. In the advanced setup options dialog, you have two options concerning the client installation: 1. Install Client With Speech 2. Install Client Without Speech Each install will prompt for the following information * Remote Location * Server Location * Software Synthesizer Selection * Manual Installation * Startup Options All Window-Eyes files will be stored and accessed from the server except for the Window-Eyes video driver, the enable/disable video driver utility, and the Window-Eyes program group icons located in the start menu. The program group icons (or shortcuts) will point to the Window-Eyes server installation located on the mapped drive you designated before the client install. It is important to recognize that the speed of the network may impact the performance of Window-Eyes. On a slower network, more time may be necessary to access files such as Window-Eyes core components and set files. Window-Eyes Mobile Window-Eyes offers the ability to be installed on a removable drive for easy portability. In order for Window-Eyes Mobile to function correctly, there are a few rules that must be followed: 1. Window-Eyes Video Support must be installed prior to running Window-Eyes Mobile. 2. The Window-Eyes Video Support version, and the Window-Eyes Mobile version must be the same version. 3. Administrator rights are required to install Window-Eyes Video Support. 4. Window-Eyes Video Support will offer an uninstall option in the Add/Remove Programs control panel. Window-Eyes Mobile will not offer an uninstall option in the Add/Remove Programs control panel, as it is portable, and may not exist on the same machine where the installation was run. Window-Eyes Mobile is self contained, and can be removed simply by deleting the Window-Eyes Mobile directory. Let's take a look at how Window-Eyes Mobile can allow you to take Window-Eyes on the go. Roger recently learned of a new research computer station at his local library, and was anxious to check it out. Rather than taking his CD to the library, and installing his own personal copy of Window-Eyes onto a public computer, Roger decided to use the Window-Eyes Mobile install so that he could keep all of his Window-Eyes settings on his personal USB pen drive. Before heading off to the library, Roger installed Window-Eyes Mobile onto his pen drive using the Window-Eyes Mobile install located under the Advanced Options in the initial Window-Eyes Setup Options dialog. After the Window-Eyes Mobile installation completed, Roger copied a simple Window-Eyes Video Support installation file from his Window-Eyes CD-ROM (located in the wevideo folder on the root of his Window-Eyes CD-ROM) to the root of his pen drive, knowing that Window-Eyes Mobile would not work without Window-Eyes Video Support already installed (Roger could have also downloaded the Window-Eyes Video Support tool from http://www.gwmicro.com/support). Once Window-Eyes Mobile, and the Window-Eyes Video Support tool were successfully copied onto Roger's pen drive, he headed off to the library. After obtaining Administration rights from the librarian, Roger ran the Window-Eyes Video Support tool that he copied to the root of his USB pen drive. Once the machine finished rebooting, the librarian set his permissions back to a normal user, and Roger launched Window-Eyes Mobile directly from his USB pen drive, and was able to check out all of the new research material available on the new research computer. Roger has been able to return to that computer several times, always able to work with confidence, reassured that all of his Window-Eyes settings were securely stored on his personal pen drive, and that the new research computer would always be available with his own copy of Window-Eyes any time he needed it. Although the Window-Eyes Mobile install provides you with an easy way to get a fresh copy of Window-Eyes installed onto a removable drive, you could also choose to copy an existing Window-Eyes installation instead. For example, if you've made several set file changes to your own copy of Window-Eyes, and want to use those settings on your removable drive without having to start from scratch, simply copy your entire Window-Eyes directory to your removable drive, and you can run it just like a copy of Window-Eyes Mobile (again, assuming that Window-Eyes Video Support is already installed on the machine where you will be launching your removable copy of Window-Eyes). 2.7: Uninstalling Window-Eyes If you wish to remove Window-Eyes from your machine you should use the Add/Remove Programs option located in the Control Panel. Simply select Window-Eyes and select the Remove button. Window-Eyes will automatically be removed from your hard drive. The specific steps are as follows: Windows 2000: 1. Press CTRL-ESC to bring up the start menu 2. Arrow down until you get to the Settings option and press ENTER 3. Press ENTER on the Control Panel option 4. Press "A" until the Add/Remove Programs option is selected and press ENTER 5. Arrow down until you find the Window-Eyes entry 6. TAB to the Change/Remove button and press ENTER 7. A confirmation dialog will be displayed. Simply press "Y" to confirm the removal 8. At this point the removal process will begin. If not, follow any directions Windows gives you Windows XP/2003: 1. Press CTRL-ESC to bring up the start menu 2. Press "C" for Control Panel 3. TAB to Add or Remove Programs, and press ENTER 4. Arrow down until you find the Window-Eyes entry 5. TAB to the Change/Remove button and press ENTER 6. A confirmation dialog will be displayed. Simply press "Y" to confirm the removal 7. At this point the removal process will begin. If not, follow any directions Windows gives you Windows Vista: 1. Press CTRL-ESC to bring up the start menu 2. Press TAB, followed by "C" until you read Control Panel 3. Press ENTER to open the Control Panel 4. TAB to the "Uninstall a Program" link, and press ENTER 5. Press W until you have selected Window-Eyes 6. Press ENTER to begin the uninstall. Note, you may need to confirm a User Account Control dialog to being the uninstall. 7. A confirmation dialog will be displayed. Simply press "Y" to confirm the removal 8. At this point the removal process will begin. If not, follow any directions Windows gives you3: An Overview of Window-Eyes This Section of the Window-Eyes manual provides you with the basic features of Window-Eyes. 3.1: Where is Window-Eyes? 3.2: The Window-Eyes Voice Control Panel 3.3: Colors, Video Cards, and Highlight Tracking 3.4: Getting Help 3.5: Error Reporting 3.1: Where is Window-Eyes? The location of both Window-Eyes program files and the Window-Eyes active user profile directory can be different depending on which operating system you are using. All supported versions of Windows use the Program Files directory for storing application program files. Windows 2000, Windows XP, and Windows 2003 keep track of user files under the Documents and Settings directory, whereas Windows Vista puts user files in the Users directory. Regardless of version, Windows keeps track of common directories through environment variables. Program Files %ProgramFiles% - The location of the directory where Windows stores application program files. By default, this directory is C:\Program Files. Application installations will usually create a directory containing the name of the company associated with the application in the %ProgramFiles% area. Inside that company directory, another directory containing the application name will usually be created. In the case of Window-Eyes, a GW Micro folder is created in the %ProgramFiles% area, and contains a directory called Window-Eyes, which in turn contains all of the Window-Eyes program files. Therefore, by default, the full path to the location of the Window-Eyes program files is C:\Program Files\GW Micro\Window-Eyes. Individual User Profiles %AppData% - The location of the directory where Windows stores individual user files. By default, under Windows 2000/XP/2003, this directory is C:\Documents and Settings\\Application Data (where is the currently logged in user's name, also referenced by the environment variable %UserName%). By default, under Windows Vista, the directory is C:\Users\\AppData\Roaming (where is the currently logged in user's name, also referenced by the environment variable %UserName%). Application installations will usually create a directory containing the name of the company associated with the application in the %AppData% area. Inside that company directory, another directory containing the application name will usually be created. In the case of Window-Eyes, a GW Micro folder is created in the %AppData% area, and contains a directory called Window-Eyes. The Window-Eyes directory contains a users directory which holds all Window-Eyes user profiles. The default user profile is kept in a directory called default under the users directory. Therefore, by default, the full path to the location of the default Window-Eyes user profile directory under Windows 2000/XP/2003 is C:\Documents and Settings\\Application Data\GW Micro\Window-Eyes\users\default. The full path to the location of the default Window-Eyes user profile directory under Windows Vista is C:\Users\